Shipping policy
At LUXORA FASHION, your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.
Returns You have 7 days from the date of delivery to return an item. To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it, with all original tags attached.
Non-Returnable Items
- Items that have been worn, washed, or altered
- Sale or discounted items
- Items without original tags or packaging
Refunds Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days to your original payment method.
Exchanges If you received a defective or damaged item, we will gladly exchange it for the same item. Please contact us within 48 hours of delivery with photos of the damage
Shipping Policy
Thank you for shopping with LUXORA FASHION. Here's everything you need to know about our shipping process.
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–7 business days | Varies by location |
| Express Shipping | 2–3 business days | Varies by location |
| Free Shipping | 7–10 business days | Free on eligible orders |